FREE SHIPPING – As it should be
24HR DISPATCH TIME
We aim to dispatch all orders within 24 hours.
3-5 WORKING DAYS DELIVERY TIME
Orders will be delivered in 3-5 business days. On rare occasions there might be a delay in delivery. Your patience & understanding is greatly appreciated.
EXCHANGES & RETRUNS
We offer 10 DAYS hassle free exchanges & returns
from the date of delivery.
All Cash on delivery orders are eligible for only store credit or exchange. Only for prepaid orders, returns & refunds are eligible.
PLEASE NOTE
- We will only accept our articles that are returned in their original packaging, are unused, unwashed and undamaged with all tags intact.
- In case, your pincode is not serviceable by the courier company for reverse pickup you will have to bear the courier charges and send us back the product yourself.
- Please do not accept a delivery if the packaging is not properly sealed or open.
- A prepaid order once opted for exchange is not eligible for refund.
- For returns & refund on prepaid order Rs.150 is deductible from the invoice value since that is the amount the courier company charges us for arranging return pickup.
- If a prepaid order is refused to be accepted/cancelled after the package is dispatched the shipping fee will be deducted from the invoice value during refund.
- Need to exchange a second time? No worries. An additional charge of Rs.200 is applicable which goes to the courier company for carrying out the entire procedure the 2nd time. Please mail us at help@frebano.com and the team will carry out the rest.
Items purchased on any kind of Sale/Offers/Coupon codes (COD or Prepaid) are not elgible for refunds. Although, we will be happy to exchange.
Email: help@frebano.com | Whatsapp/Call: +919818839202
